South Bay Ford Dealership Los angles Reviews and Testimonials

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We've all heard other car dealerships boasting that they're the best, that they have the best customer service and they always have the lowest prices. We here at South Bay Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we're the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they've chosen South Bay Ford.

Data Type	Value
Testimonial Title	I recently had a great experience.
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I recently had a great experience at South Bay Ford. They offered me fantastic deals and made the car buying process smooth and enjoyable. The staff was friendly, knowledgeable, and went above and beyond to ensure I got the best deal possible. I highly recommend Manoosh Abtahi for anyone looking to purchase a car.
Testimonial Author	Camille Cunanan

Data Type	Value
Testimonial Title	Lonnie was great!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	He helped me make my custom order and told me he was going to help me out and make this happen and that’s what he did. He was kind to all my family. Not only was I very satisfied but all of my family as well. I also want to thank Alfonso and Jose for helping out. They let me ask as many questions I wanted and answered all of them. Thanks South Bay Ford Lincoln!
Testimonial Author	Jorge Illian

Data Type	Value
Testimonial Title	Keep up the good work!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Thank you for following up after our service appointment for 2 recalls. Sergio was excellent with his communication and professionalism. He is an asset to your team! The overall experience was customer focused and truly appreciated.
Testimonial Author	Kelly & Joe Garcia

Data Type	Value
Testimonial Title	South Bay Ford is IT!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I saw a car on their website, decided to come by just to check it out and ended up driving it off the lot hours later because of their amazing service. Zoe was my salesperson and she was so personable, so knowledgeable about the vehicle, but most importantly never pressured me to make a decision in any way! Truly one of the easiest buying experiences I've had thanks to her. I love that South Bay Ford allows you to finance it somewhere else within like 5 days of purchasing the vehicle, allowing me to drive it home same day but still finance it through my preferred credit union within a few days. I'm sending my sister here to buy her next vehicle. Very trustworthy people!
Testimonial Author	Cortney Van Olphen

Data Type	Value
Testimonial Title	I'll be back
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	In today's Car Market climate it was refreshing to see a dealer with long term goals vs short term. Almost all the car dealers I went to had some form of dealer mark-up of around 4K- 6.5K per vehicle. One dealership had a mark-up of 30K on a popular vehicle. Had I purchased from one of these dealerships I would never purchase there again. The SBF sales environment was relaxed, with no pressure sales. I was told there was no dealer mark-up and as we were going through the numbers I was just waiting for the shoe to drop, but it never did. If you have been looking for a vehicle lately...you will know how rare this is. Amazing service and kudos to the owner for taking a long term approach to customer satisfaction. Martin Gil (sales) and Mark Jaime (finance) were amazing to work with, but I'm sure it's all about the corporate culture so you won't go wrong with others. I ended up with a Bronco Sport....but will be back when it's bigger brother becomes more available.
Testimonial Author	Al Arrieta

Data Type	Value
Testimonial Title	If you’re looking for great costumer service
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	And someone to be honest with you Eduardo Millan is the person to go to. He explains everything in detail and is very patient. Eduardo helps me service all my fleet vehicles. I’m so glad we were able to come across Eduardo, I highly recommend to others.
Testimonial Author	J Martinez C.

Data Type	Value
Testimonial Title	This is the best place I've ever been to fix my car
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	They are fast, give you free breakfast or lunch. They have a menu of free foods you can order, we got the breakfast burrito, I had to pay $2 for my orange juice but coffee was free. My car services were free because I had been mailed a free coupon in the mail. Steve Lopez was so friendly and helpful. Everyone who works here is just so nice. I love this place. I won't be going anywhere else to get my car fixed just here for now on.
Testimonial Author	Malibu R.

Data Type	Value
Testimonial Title	After several weeks of waiting, yesterday, I finally picked up my Escape!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Thanks to Jeffrey, who was patiently answering my messages and keeping me posted about car’s tracking information. It was totally worth the wait! The car is beautiful! 🤩It exceeded our expectations! And Jeffrey made the process in the dealership so smooth and pleasant. Will come back in 3 years for an upgrade!!! 👌
Testimonial Author	Anastasia

Data Type	Value
Testimonial Title	I've been to many service departments
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	In my time and this one is by far the best customer experience I have ever had. They go above and beyond every time. Leading the team of members helping me out was Eduardo Milan. He is absolutely the best. He is so personable and friendly, and always has a smile on his face. He is an exemplary employee and human. Always had my rental ready and took care of me and my raptor like it was mission in life. He has become a great friend and I always look forward to seeing him at the dealer.
Testimonial Author	Jimmy C.

Data Type	Value
Testimonial Title	Get in and out of the Service bay fast!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	As a small businessman, I have to get in and out of the Service bay fast. I use the Fleet Service for servicing my E-350 work van. The thing I love about these people in Fleet Service is that they, are in a word, Professional. There is never any upselling, never any drama. and for the past few years, no mistakes. I see the same people working there year after year. That's a good sign.
Testimonial Author	Blake H.

Data Type	Value
Testimonial Title	Thank you for finding me the car of my dreams
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I'm in the process of moving to California from NYC so you can image how stressed I've been the past couple of weeks. Freddy Kerolos made the car leasing experience seamless and exciting. His attention to detail on getting me exactly what I was looking for, with full transparency on everything was much appreciated. Since our first phone call, he had all the confidence in the world that he would find me the car I wanted and we would make a deal. I am officially the lease owner of a brand new 2016 Ford Escape with white platinum exterior and a panoramic sunroof and I cannot WAIT to pick it up and take my first drive in the Pacific Coast Highway! <3 Freddy even went out of his way to detail my car and get it ready on my birthday this past weekend to send me pictures and videos of my new vehicle! Thank you Freddy for finding me the car of my dreams! <3
Testimonial Author	Dayana F.

Data Type	Value
Testimonial Title	Yousef and Simon went above and beyond
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Just bought a car after my own had been stolen. Both George Yousef and Simon Larbi went above and beyond to ensure that I was well taken care of. I now own an incredible car and after weeks of stressing about the process, feel that George and Simon made it an easy, smooth process! Thank you!!
Testimonial Author	Eliza D.

Data Type	Value
Testimonial Title	Fast & Excellent Service!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Perfect 10's. Fast & Excellent Service! It's my favorite Ford Dealership Service Center!
Testimonial Author	Kiana

Data Type	Value
Testimonial Title	My service is always done right
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I have been having my vehicles serviced since 1998 when your Ford dealership was on Hawthorne Blvd. When you moved to Oceangate I was glad to see that Frank Parra was still with the company. I now have a Chevy truck & a Chevy van & because of people like Frank, I get them serviced @ South Bay Ford rather than the Chevy Dealership. Frank is great & my service is always done right the first time on time & they even give me an updated report on the condition of my vehicles. This year I referred my daughter (Paula) to SBF & she & her husband (RJ) both purchased two new Ford vehicles from SBF. I also introduced them to Frank & he is now there service advisor. Thanks for the GREAT Service & the good deals on my daughters purchase
Testimonial Author	Fred G.

Data Type	Value
Testimonial Title	Won my loyalty!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Was impressed, won my loyalty. I will be back.
Testimonial Author	Harvey B.

Data Type	Value
Testimonial Title	Eduardo is awesome and truly cares
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I don't normally provide feedback, as my schedule is very hectic. That said, I am extremely happy with the service provided by South Bay Ford and you continually exceed my expectations at every level. Every service advisor I have interacted with goes above and beyond to not only make sure my car is well taken care of but they also make sure that I am in and out as quickly as possible...a true testament to every level of support personnel that you employ at South Bay Ford, and although I live in Orange County, I will continue to have my car serviced at South Bay Ford. Also, Eduardo is awesome and truly cares about providing the best service possible! Keep up the great work, you are an amazing extension and representation of the Ford brand name...I love my Fusion Hybrid!!
Testimonial Author	Francene

Data Type	Value
Testimonial Title	From purchase to service you guys are A++
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	From purchase to service you guys are A++. This is from a former GSM.
Testimonial Author	Stephen M.

Data Type	Value
Testimonial Title	Service at the SB Ford is incredible as usual!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	The service at the SB Ford is incredible as usual! Always greeted by someone and helped quickly. I got an oil change that took a little longer than expected, but part of the blame was my fault for delaying on a decision on another service. Overall I'm happy. Service Advisor Frank Parra is so cool and incredible, I recommend that you give him a raise!! Thanks!
Testimonial Author	David B.

Data Type	Value
Testimonial Title	Always satisfied with my service experiences
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I am and always have been satisfied with my service experiences at South Bay Ford. Everyone is very courteous and always explains any additional work that needs to be done.
Testimonial Author	Margaret L.

Data Type	Value
Testimonial Title	ONLY had good and positive experiences
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	My recent experience at your repair shop was excellent and timely. Santiago is a gentleman and explained all the repairs re: my Escape simply and answered my questions clearly and was a great help. For the 5 years I have experienced coming to your service dept. and w/ purchasing my Escape at your dealership, I have ONLY had good and positive experiences with everyone I come in contact with. Even the people that run the cafe rock!! Thank you for providing amazing service. Regards,
Testimonial Author	Joy S.

Data Type	Value
Testimonial Title	As always above and beyond
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Dear Frank, Thank you so much for helping me with my car. The service you provided exceeded my expectations!! As always, South Bay Ford went above and beyond to help my car get serviced in a very timely fashion. I truly appreciate all of the hard work that went into making my experience awesome! This is why I continue to go to South Bay Ford only for service!! Thanks again!!
Testimonial Author	Bryndis G.

Data Type	Value
Testimonial Title	Keep up the great work
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	As always, the service and personal attention that I receive from Frank Para and the rest of the South Bay Ford staff is above and beyond. Keep up the great work. Much appreciated.
Testimonial Author	Mike C.

Data Type	Value
Testimonial Title	Keep up the good work
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I've been checking out your guys- website and I think it's the best Ford website in the LA area. It's clean, works fast and has lots of good information. ----I'll be down to visit you guys the end of the month. Hoping to buy a used pickup truck or Mustang. Still haven't decided yet. From what I've seen on your website you have a great selection. I hope it stays that way come the end of the month.----I really wanted to buy something from Galpin but their cars seem overpriced, less of a selection and their website is confusing.----Keep up the good work.
Testimonial Author	Burbank, CA

Data Type	Value
Testimonial Title	Service was great
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	The service was great and I will take my daughter's mustang there from now also.
Testimonial Author	Tony S.

Data Type	Value
Testimonial Title	Very pleasant experience
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I recently purchased a 2008 Ford Edge and from the moment we set foot at the dealership it was a very pleasant experience.---- I work customer support for a company that offers our service at dealerships. Not a day goes by where I don-t hear a -bad experience- a customer has had at the dealership they purchased their vehicle at. I figured that was the norm. But no, from the moment I arrived at South Bay Ford to the moment I drove my car home I was nothing but smiles. ----Mr. Jamie Brown was such a pleasure to deal with. He gave me space to think about what I really wanted to do. And Mr. Dan Mueller did a great job at answering my questions and concerns. I happened to want to buy my car on Superbowl Sunday a few hours before the game and the whole team was able to get me in and out of there way before kickoff. That's just another reason I was very happy with how smoothly things went.----Thanks for everything!
Testimonial Author	Hawthorne, California

Data Type	Value
Testimonial Title	Rich Glavis offers great advice
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I came in to order a hard to find light assembly for my Escort ZX2 and was helped by Rich Glavis. He was able to locate it quickly and offered great advice regarding service to get it installed. He was then able to identify that I needed an additional part for assembly to work properly. He was incredibly helpful and up-front, which I greatly appreciated.----I then spoke with Craig Pratt for the actual installation. He was also incredibly helpful in explaining what the installation would entail, as well as a quote for the service to be performed. The price he gave me made me feel like he was really looking out for me and had my best interest in mind. I had no hesitation about having the installation being performed right away on the spot.----Mr. Glavis -parts- and Mr. Pratt -service- were incredibly helpful, professional, and sincere -which you do not get at many dealerships these days-. I would go back to South Bay Ford just to be able to get help from these two specific gentlemen. They are definitely a great asset to this dealership. Ford Escort ZX2 2000
Testimonial Author	Carlos, Lynwood, CA

Data Type	Value
Testimonial Title	Exceptional sales staff
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	South Bay Ford is a dealership that gets it. I've had exceptional, no-pressure care from their sales staff, resulting in the selection of a vehicle that was better suited for me than the one I came in to buy. I-ve also had outstanding service from their well-staffed service department -it-s so sharp that Mike Rowe films some of his Ford commercials there-. ----Also on site are a cafe -for breakfast, lunch, and snacks-, great shoe care service by Henry, and an efficiently-run loaner service. I only wish we could bring our BMW there for service too! Great job by owner Gary Primeaux and his well-trained team. 2009 Ford Edge Limited
Testimonial Author	David White, Manhattan Beach, CA

Data Type	Value
Testimonial Title	Mr. Israel helping me pick the right vehicle
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I just want to say how impressed I am with South Bay Ford, I have to start off by thanking Israel for welcoming me to the dealer as if I was part of the family. As soon as I walked in, and was greeted by him, I realized I was making the right choice in dealership. I was walking into the dealership with an uneasy feeling because I had a budget in mind, with a specific vehicle in mind, and I wanted to make the correct and educated choice. Mr. Israel guided me every step of the way, helping me pick the right vehicle for my family and myself as well as being able to meet my budget, but keeping quality and safety in mind. He even took time out of his day to take each vehicle to my home to show my wife because she wasn-t able to make the trip to the dealership. I appreciate that gesture, because I also wanted her to be a part of this choice and he made that possible. Once we decided what vehicle we wanted, he forwarded me to another employee there named Araceli, whom was extremely helpful in explaining every single detail regarding where my money was going. And in this economy, it is very important to know where you-re spending your money, and why you-re paying what you-re paying. The staff is very professional and helpful. And finally, I-d like to thank the floor manager for extending his help and knowledge and working with me. His excellent team is guided by his direction and drive- therefore, the expertise and knowledge is seen throughout the entire staff. I-m very pleased and I truly recommend buying from South Bay Ford. I can assure you will leave the lot a very satisfied customer-buyer, as we are now. Thank you guys very much. 2012 Ford Focus
Testimonial Author	Jesus Jonathan Jimenez, Inglewood, California

Data Type	Value
Testimonial Title	The great truck I got at South Bay Ford!
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	I had a list of 5 different trucks to look at the day I went out shopping for a new truck for work. I made the trip to see Kevin and George at South Bay first because they responded immediately to my inquiries and treated me with respect from the beginning. After arriving at the dealership we were blown away by the facility, the customer service, and the quality of the vehicles available. I left that day with the truck I wanted at the price I wanted to pay. I can-t thank you guys enough, I have been able to get back to work with no worries because of the great truck I got at South Bay Ford! 2010 Ford Ranger
Testimonial Author	Dustin, Port Hueneme, CA

Data Type	Value
Testimonial Title	Araya will get you in the vehicle that you want
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Araya Tessema and Mark Jaime were by far the best people I met going to many dealerships. I have been back for service and they still treat me with great respect. Mark recognized me after not seeing me for months and only seeing me for 1 day. That's good. If anyone buys a car come to South Bay Ford and speak to Araya. He is very professional and will work with you to get in a vehicle that you want. I am going back for another vehicle very soon. By the way to all, I have always been a Chevy person. I do like Ford products, but having a connection such as Araya makes a very painless experience.
Testimonial Author	Satisfied customer in Lakewood, CA

Data Type	Value
Testimonial Title	Great service, I will definitely recommend it.
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	Great service, very good people to make business, I will definitely recommend it.
Testimonial Author	Julio L.

Data Type	Value
Testimonial Title	Mark Jaime was also very personable and professional
Testimonial Rating (1-5 starts, accepts a number)	5
Testimonial Content	My wife and I would like to let management know how much we appreciate the great customer service we received while buying our 2012 Ford Fusion. Sales Consultant Freddy Kerolos was very thoughtful and professional. He worked really hard to make to make the whole process run smoothly and was a pleasure to work with. Finance Consultant Mark Jaime was also very personable and professional. Because of the outstanding customer service and fair price for the car, we would definitely recommend South Bay Ford.
Testimonial Author	Simi Valley, CA